Office Manager

Position Overview

WCCG 104.5 FM is seeking a reliable, organized, and creative Office Manager to help oversee daily operations at Fayetteville’s locally owned hip-hop and R&B station. The Office Manager serves as the central hub for administrative coordination, traffic scheduling, and social-media management—ensuring the station runs efficiently and maintains a professional, engaging presence on-air and online.

This role supports staff, management, advertisers, and community partners while maintaining structure, communication, and momentum across multiple departments. The ideal candidate is proactive, detail-oriented, and comfortable multitasking in a fast-paced media environment. No experience is required, but at least two years of administrative, marketing, or media experience is suggested.

Key Responsibilities

Administrative & Operations

• Manage day-to-day office operations, staff scheduling, and inter-department communication.

• Maintain supply inventory, vendor relationships, and organized filing systems.

• Coordinate meetings, production calendars, and event logistics.

• Support HR processes such as onboarding, timekeeping, and personnel updates.

• Handle phone calls, email correspondence, and visitor inquiries professionally.

Traffic Management

• Prepare and maintain commercial traffic logs for radio broadcast scheduling.

• Collaborate with Sales and Production teams to ensure ads and sponsorships air accurately and on time.

• Verify placement, reconcile logs, and provide affidavits for billing accuracy.

• Help manage commercial inventory and ensure FCC compliance.

Social Media & Marketing Management

• Oversee WCCG’s social-media platforms (Facebook, Instagram, YouTube, TikTok, etc.).

• Create, schedule, and monitor engaging content promoting station shows, events, and advertisers.

• Respond to listener messages and comments promptly and professionally.

• Track engagement metrics and assist with campaign planning and execution.

• Coordinate with Promotions on contests, events, and cross-platform marketing.

Sales & Promotions Support

• Assist Sales with client communication, contract organization, and campaign tracking.

• Support station events, community appearances, and live broadcasts.

• Maintain CRM records and help ensure smooth collaboration between departments.

Qualifications

• Excellent organizational, communication, and multitasking skills.

• Proficiency with Microsoft Office, Google Workspace, and social-media tools.

• Basic understanding of marketing, promotions, or broadcasting preferred.

• No prior experience required, but at least two (2) years of experience is suggested.

• Must be at least 21 years of age.

• Must possess a valid driver’s license and reliable transportation.

Compensation & Benefits

• Competitive hourly or salaried pay based on qualifications

• Paid time off and holidays

• Opportunities for advancement in broadcasting, marketing, and media operations

About WCCG 104.5 FM

WCCG 104.5 FM is Fayetteville’s original, independently owned hip-hop and R&B station. We connect the community through music, creativity, and culture—promoting local talent, supporting small businesses, and sharing stories that inspire North Carolina.